Recent content by Marie5192

My mistake, I thought it was for today. Thank you!

I book an online appointment to speak with someone regarding a BI issue that I can't seem to fix. Has anyone had any issues? I scheduled the appointment. It's $60.00, didn't have to pay anything but no one ever called.....?

The short of the long of it. We purchased a home with cameras already installed using a NVR which was built buy a company whom is no longer in business. I am replacing one camera did some research and purchased the following: Dahua Technology 1A404XBNR 4MP Outdoor Mini PTZ Network...

Found it lol

Having the same issue... Can you tell me where you have added the above? BI has changed so much i don't believe it is the same as of the time of this post. TiA.. Having the same issue. Would you be so kind as to screen shot it so I can see how it reads?

Can you spare some? lol

Thank you for your response. I am working on this now. I agree with you, there have been instances where alerts have stopped working only to work again after the next update. I definitely believe it to be something in BI's end.

Hello, Thanks for your response. Alerts were coming via text. Running on 5.4.9.13, however this started shortly after BI 5 update as I just noticed that not all alerts were coming through, then after another update they ceased all together. The system is set to run updates automatically...

Updated to BI 5 and since that we have lost all text alert notifications. Anyone else have the same issues? I have noticed that there is a new update everyday which makes me think it is a software issue. What is odd is the everything was working and now I have lost all notifications from all...

I have been reading and tweaking some things today. I already see some improvement. Thank you for the information.

What would you recommend that setting be set at? Any suggestions?

Thank you!

See that’s more like it. I know it can be done. It’s just figuring it all out.

I’m glad you said something. I see that now. When I went in to check it guess what it was set at?!! Thank you! I think a lot get messed up during the migration of 5.

The first camera listed is a DoorBird device.