update: I talked with tech support in China two different times today & shared my PC with them through TeamViewer. The short story is they did a packet capture between the cameras and NVR and will send it to their research department on Monday. They seem to think there is some kind of packet...
Anyone have a suggestion for a fix? Three of the six cameras will not show an event (motion) in the timeline of the NVR. Cameras have been updated to current firmware. The cameras are IPC3614SR3-ADPF28F and the NVR is NVR302-08S-P8. When first installed 4 weeks ago everything worked fine. Thanks...
I had BI v4 running on my Windows 7 PC for 3 years. Today I upgraded from Win7 to Win 10 and BI will not open. I have tried to put my licence key back into the software but the box is grayed out and will not take it. Thanks in advance for any help you could provide. -Tom