Recent content by charliehorse

Worked perfectly, thanks Fender.

Don't mind paying again but don't like annual subs. I can set it up ok but would like my old settings back to start with. Running BI now usesnew interface and BI4 will not run.

Been using BI for years. Tried to upgrade and now my BI4 is gone. Ok, I may not be eligible for an upgrade so if I buy BI5 off this site, can I cancel annual support and still use BI5 into the future. At the moment I do not have any cctv running as BI4 will not run.

Turns out that I was operating Version 3 so had to upgrade to V4 It was a Version 3 licence I had.. Charlie

Hey Fender Always use gmail. I copy and paste licence so should be right. Five sets of five characters with hypens between them. Sent a reminder just now

Anyone know roughly how long BI support takes to answer?? Cameras out of service for a few days.

Tried both ways. Licence button will not activate. Still waiting for reply from support. Don't want to reinstall as I might lose config's Charlie

Ok, thanks Fender

Hi All I noticed BI was not running so checked the main PC. I tried to boot BI and got the purchase licence page. I copied and pasted my licence numbers to the box but cannot get the "Next" button to activate. I looked for space in wrong places etc but could not find any. Licence bought from...

Just as a followup. Got my new modem/router yesterday. Into the interface and set it to Modem only. Great to have the option. Connected router and reboot. Everything working again and 360m speed. Glitch was in the old modem/router. I had it hacked into bridge mode so probably got corrupted...

Phoned Virgin Media. Luckily got to speak with a very clued in lady. I decided to upgrade from 240m to 360m service that comes with a newer router that is capable of bridging without a hack. It has port forwarding too. Its €15 more per month but what price for a simple life..if it works...

Hi Rupp, Thanks for that info. Trouble is that in Ireland, UPC has disabled bridge mode on that Modem/router for some unknown reason. I hacked it into bridge mode. My router which is connected to it is working ok so I presume it is still in bridge mode but maybe not. This might be the problem. I...

Do I have the modem set up ok with the target IP set to the IP of the router 10.0.0.1? I have the IP in the router set to the IP of the server machine, 10.0.0.9 Does this look ok? I have the cat5e cable coming from a socket modem, (it has four) to the "Internet" socket on the router. It also...

Hi Rupp. Thanks for the link. I checked the forwarding on the modem again. Firewall off on modem. It looks ok. I have the target IP on the modem set to the IP of the router 10.0.0.1 so it should go through to the router. I checked AVG on the server machine and Blueiris is in the application...

Everything is ok here. Local IP for serving machine is 10.0.0.9 and port is 8001. 10.0.0.9:8001 Both TCP/UDP. Local only box unchecked on user page. Use the same port range for Internal port I will try deleting and re-instating users and see if it helps. I will uninstall android app and...