Recent content by atmelton

Add me to the list as I also just received an RMA unit from Amcrest and the IR glare issue has been fixed!

Well I ordered another one from Amazon and it came in with a 6-2022 date and it still had the IR glare. My case with Amcrest is not going anywhere as they just said that if the one I have now isn't working properly to just return it. I guess for now, I will just live with the IR glare issue and...

Great news! How many returns did it take to get this one? I am still inside my return window and may try this.

I have an open ticket with Amcrest on my original issue and today I added a comment to the ticket asking them to check out this thread regarding the IR falre. Let's hope they do and can maybe et some traction from them on a fix.

It seems there are a few reports of the IR flare (halo effect) but seems that we are the minority. I am wondering if the environment that the camera is installed has anything to do with it. @shred86 did you do a dark room test and still have the issue? I did this with my first camera and there...

After having the issue with the replacement, I decided to do some testing with the doorbell in a completely dark room inside the house. Both the original and the replacement were fine and did not show the IR Glare, so I figured it was coming from something that was reflecting the IR outside...

UPDATE #3 Amcrest sent me an RMA unit and I installed it yesterday. This unit still has the issue, but it appears to only be in the left side instead of both sides like my original camera. I have sent them the attached screen shot and asked what the next steps are.

UPDATE #2 After submitting a ticket at Amcrest support, they have advised me to RMA the unit as they think it may be a defect with some of their cameras. I purchased both of my units through Amazon so I am not sure if it is part of a bad batch or not. Will await for the replacement to arrive...

I am updating this as after 2 units I am still having this issue. I initially thought that it was my landscape lights but even after turning them off the issue is still there as you can see in the latest screen shot. One thing I have found is that after toggling the Infrared switch on the Dahua...

Thanks for that info! I have it configured now and will see how this works.

Yes it looks like my landscaping lights are causing this. I had a Ring doorbell before the AD410 and did not have this issue. I am wondering what could be the difference here. If I set the Ad10 day and night mode to color the picture looks better. The issue is the landscape lights are programmed...

I just installed the AD410 yesterday and I am seeing some strange behavior in the night time video. It seems like it is very hazy on the outer part of the picture and the inside is more clear. It almost looks like a cats eye. I am attaching a picture of it here. Has anyone seen anything like...

I seem to be having an issue where AITool is not disabling Pushover service when I uncheck it and click save as I keep getting notifications on my devices. I have looked at the settings.json file and double checked the GUI and they show disabled. AITool-VorlonCD-v2.0.759

Thanks for deleting the screenshot @bp2008. I did not realize that was there. I have not had any more issues since deleting teh cookies so it seems to be resolved.

@bp2008 Thanks for the help. Here is a screenshot of the developer console. I also recently upgraded BI to the latest version and changed to the Non-LAN Only settings on the web server tab. EDIT: After seeing the console messages state something about missing cookies I deleted the cookies...