can`t access my cameras remotely

prop

Young grasshopper
Mar 27, 2020
49
1
usa
i left my remote location and i have not been able to connect to my cameras. i tried with 4200 . and hilook and hikconnect central but they are all offline. i don`t have any physical access to that location but i know they are connected to the local network there. any suggestions?
 
Is the same location you were attempting to get remote access to last month?
Did you ever get it working before today's post above?

 
yes had it working before i left. it is a different dvr with 6 analog cameras and 4 ptz cameras