Terri Underhill
Getting comfortable
Is this caused by a recording setting I can change? This really messes up my owl video. Any suggestions would be appreciated. Thanks in advance for your time.
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I see it on playback and on exporting as well.I remember you posted something similar in another thread. Do you see this when reviewing the recorded event on only after exporting?
I know I am recording full time cause you all said I should. I will have to check the pre-record. I haven't ever paid attention to that.Looks like Pre-record is set to 5 seconds and you aren't recording full time
yes I did. I always save as mp4. I create my video in Photoshop 2024 and it can't read the other option.Yeah that’s not it then.
Did you export that video clip directly from SmartPSS as an mp4?
I turned off the alarm. What is IVS? Excuse my ignorance please. I am nervous about changing things I don't fully understand.I've seen this problem your experiencing. When you have motion detection setup as well as IVS setup to be recorded. It seems to cause a clash with motion recordings. I'm guessing you don't have any other recording schedule setup as per the basic indication of the Smart PSS screenshot. Perhaps the alarm schedule may be a conflict?
I have had it set to record full time since the 26th. I see in the camera UI it says to set the pre-record between 1-30 everywhere else it says 1-5.. Then the second screen capture is also from the cam ui and it says 5. I'd think I should have it at 5 since the camera ui is the only one that lets me raise it above 5.Recording ONLY motion events isnt a good idea. You see the results
Yes I’ve seen that with SMD and IVSI've seen this problem your experiencing. When you have motion detection setup as well as IVS setup to be recorded. It seems to cause a clash with motion recordings. I'm guessing you don't have any other recording schedule setup as per the basic indication of the Smart PSS screenshot. Perhaps the alarm schedule may be a conflict?
I have never seen this page before. I do not have smart plan selected. And I don't have alarm set either. I'm still not sure what or where IVS is to check it. But I guess it isn't relevant since I don't have smart plan selected.Yes I’ve seen that with SMD and IVS
check on the camera UI that you don’t have Smart plan and IVS running on that camera
OK good that you dont have IVS enabled on the cameraI have never seen this page before. I do not have smart plan selected. And I don't have alarm set either. I'm still not sure what or where IVS is to check it. But I guess it isn't relevant since I don't have smart plan selected.
Wait, you don’t need Photoshop.yes I did. I always save as mp4. I create my video in Photoshop 2024 and it can't read the other option.