This camera had been running flawlessly for pretty much a year until about a month ago and the signal in Blue Iris stopped on both cameras. The picture would come on for a while on one camera and then go back off. When I logged into the camera interface on the live stream and tried to view the video from the cameras I was able to view the one that would come on and off sometimes but the other one that stopped working completely would show Resource is limited, open video failed in the screen. I searched on Resource is limited, open video failed and wasn't able to find much similar circumstances, one thread mentioned network issues and that the network cable had probably gone bad. I changed the network cable with the same results, tried a different interface on the switch and am getting the same results. I have two other of the same camera that have been running for nearly the same amount of time and are still working normally. Another suggestion in the search mentioned power from the switch. The switch is an Aruba Instant On 1930 8G Class4 PoE 2SFP 124W Switch JL681A capable of 125 watts total power and is only using 16 to 20 watts, so far below the what power is available. Another suggestion that was mentioned was to turn off unused substreams, I am using substream2 and then when triggered BI switches to Mainstream. Iam able to turn off substream1 and save on the camera that gets intermittent signal but when I try and do the same to the camera that gives the Resource is limited, open video failed it doesn't save and then when trying to go into any other settings I am able to click on the menu on the left but it then only show a grey line across the top of the page and no settings. When neither camera will give signal I am unable to log into the camera at all. The setup is as has been recommended by many on here a dual nic on the BI computer and a subnet from one nic to the mentioned Aruba switch and then to the cameras. I have tried importing a saved configuration and rebooting but with the same results. My next step is to reset to factory defaults and see what happens but it requires opening up ceilings and running a separate cable as the network is on a different subnet that factory defaults so was hoping there might be some other suggestions to try.
5441F Boobie cam Resource is limited, open video failed
- Thread starter cams2007
- Start date
Sounds like firmware got wonky and you need a factory reset as it sounds like you aren't going thru a router and don't have enough to overload the NIC?
As a first check, confirm your NIC is running at GB. There have been some windows updates that have dropped it to 10 and 100Mbps and that could cause it.
But you don't have to open up ceilings and run a cable and what not to factory reset.
Unless your switches are VLAN, which it doesn't sound like they are, if it is a dumb switch it doesn't care what the IP is so you could factory reset and then plug a computer in the switch with a 192.168.1.xxx subnet and talk to the camera.
And then set it up from scratch and do not import settings as that usually brings the bug with it.
As a first check, confirm your NIC is running at GB. There have been some windows updates that have dropped it to 10 and 100Mbps and that could cause it.
But you don't have to open up ceilings and run a cable and what not to factory reset.
Unless your switches are VLAN, which it doesn't sound like they are, if it is a dumb switch it doesn't care what the IP is so you could factory reset and then plug a computer in the switch with a 192.168.1.xxx subnet and talk to the camera.
And then set it up from scratch and do not import settings as that usually brings the bug with it.
I definitely hope the firmware is the case.
Will double check the NIC but it should be, I have the computer setup to try and avoid updates but they do sneak through on occasion.
The switch does have VLAN capabilities but it is just running as a dumb switch.
Will try the factory reset and setup from scratch, doh was hoping to avoid this.
Is it best to use the button or will resetting through the web interface be good?
And Thank you for the speedy reply wittaj
Will double check the NIC but it should be, I have the computer setup to try and avoid updates but they do sneak through on occasion.
The switch does have VLAN capabilities but it is just running as a dumb switch.
Will try the factory reset and setup from scratch, doh was hoping to avoid this.
Is it best to use the button or will resetting through the web interface be good?
And Thank you for the speedy reply wittaj
I tried the reset through the browser interface and was unable to connect to the camera at all. Took the cover off, reset with the button and went through the setup process twice just to confirm. After going through the setup process it displays the same message, Resource is limited, open video failed in live view. Another thing I think I had read in the search was the possibility of a corrupt or messed up memory card, so I pulled the memory card prior to trying the reset button.
looney2ns
IPCT Contributor
Where specifically are you seeing the error, cams GUI, BI?
Have you checked the ethernet cable connection to the camera to make sure there is no corrosion.?
Was connection properly waterproofed at time of install?
WaterProofing Connections
Have you checked the ethernet cable connection to the camera to make sure there is no corrosion.?
Was connection properly waterproofed at time of install?
WaterProofing Connections
The connection was checked when I changed the network cable out. The camera is installed indoors and is not near any pipes or water sources so there is no chance of moisture. The two identical cameras, except for different size lenses, installed outdoors still are working fine.
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BI doesn't show an error but gives the no signal. The error mentioned in the thread title is from the web interface on the camera.
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looney2ns
IPCT Contributor
Did you use good solid copper cable at time of install, and not copper clad aluminum?
Why we harp about NEVER using CCA ethernet cable. | IP Cam Talk
Why we harp about NEVER using CCA ethernet cable. | IP Cam Talk
15 ft Blue Snagless Cat5 UTP Patch Cable (RJ45PATCH15) - Cat 5e Cables | Cables | StarTech.com
15 ft Blue Snagless Cat5e UTP Patch Cable (RJ45PATCH15)
www.startech.com
I believe it is stranded copper, I have never heard of copper clad aluminum. It is the same network cable that there are 2 of the same cameras and a 4k color at this location and a
SD49225XA-HNR 2MP, another dahua varifocal that has a 250 foot run and 5 other cameras that have been running since I first purchased BI in spring of 2008 and I have never had a problem with any of the cables. As mentioned in OP the cable has been switched out with a brand new one so I think it is safe to eliminate the cable as a source of the problem.
Thank you looney2ns
looney2ns
IPCT Contributor
Since you say it's indoors, how is the temperature range in the area it is in? High temps very often.
In reading some other threads in the search network connections and poe power is mentioned a lot. I have also tried 3 other interfaces on the switch, one of which is set for high power that I was temporarily running the SD49225XA-HNR on. Also when I did the hard reset, the default Dahua is a different subnet than I am running so I had to connect with a poe injector, so I have tried at minimum 3 different poe sources.
I am wondering about firmware but by wittaj recommendation doing the hard reset and trying it a number of times and having two other cameras with the identical firmware unless the firmware has been corrupted somehow, is it possible to reload the same firmware that is on the camera already with the same firmware file? Also maybe @EMPIRETECANDY could chime in.
looney2ns
IPCT Contributor
Yes, you can. But if the camera isn't staying online reliably, that may be hard to get the firmware to upload properly, if it stops midway for any reason, camera may become bricked.
That would be a concern most definitely. As long as I don't try and view both cameras in live view it does seem to be stable to the browser interface but it is acting so odd it would be difficult to say for sure.
I found the link for the identical firmware that @EMPIRETECANDY posted in the review thread the looney2ns created and was able to update the firmware to Andys original firmware to have the same results. It seems to be the same issue that rfj was having in this thread Frequently Loosing Signal . I will have to contact Andy and see what he says.