Losing Alerts every night...

[Evisser4]

I have noticed blue iris losing alerts. This happens overnight. Every night my system decides to delete all alerts more than one week old. The clips are not affected. I have clips set to save for 45 days. Why are some of my alerts being cleared every night?! I rely on those alerts for my security. They are crucial to my setup. Any help would be appreciated.

Here is what i am seeing. last night 16-23, Today 17-24
Blue Iris 4

Thanks.

 

[wittaj]

You have the alerts under clips and archiving set to do that I suspect.

 

[Evisser4]

You have the alerts under clips and archiving set to do that I suspect.

Can you elaborate please?

 

[fenderman]

Can you elaborate please?

Alerts are simply pointers to clips. You are not losing any video they are all there in your clips. Go to your alerts folder and uncheck the limit for 7 days.

 

[Evisser4]

You guys were RIGHT. I did have my alerts set to 7 days. Silly me didn't think that setting would have any effect because my alerts folder is empty folder.