Dahua firmware

Oct 8, 2021
11
3
Denmark
thanks, I'm new in here. seeking help for my DAHUA DH-SD49225XA, it is possible to get old firmware so I can get auto tracking to work and ivs too.
 
Common advice here is to get it from the vendor you purchased it from so you don't run the risk of bricking the camera.

With that said, if you look around here you can find it (search is helpful we have a lot of threads about this unit and the firmware), but it is at your own risk to install it.

And for future reference, never update a camera unless it is known to be fixing a problem you have. Updating this PTZ eliminates autotracking as you found out...
 
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Common advice here is to get it from the vendor you purchased it from so you don't run the risk of bricking the camera.

With that said, if you look around here you can find it (search is helpful we have a lot of threads about this unit and the firmware), but it is at your own risk to install it.

And for future reference, never update a camera unless it is known to be fixing a problem you have. Updating this PTZ eliminates autotracking as you found out...
thanks a lot, i will try search, cant find it on internet (google)
 
Use IE which is baked in to Win10. Just type "explorer" in the search box. Reset the camera to factory default before updating/changing the firmware. Do the same thing after updating the firmware before setting any configuration changes.
 
Use IE which is baked in to Win10. Just type "explorer" in the search box. Reset the camera to factory default before updating/changing the firmware. Do the same thing after updating the firmware before setting any configuration changes.
Thanks, I have tried IE-browser; and firmware V2.800.1341000.0.R.200312, not working, maby hopeless
 
Where did you get the camera from? It may not be a true International version.
 
So you bought it from Andy?
 
Email Andy and ask him. Be sure to give him the hardware version and the firmware versions.
 
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As @sebastiantombs said, if you didn't purchase from Andy, then there is a chance that the camera you have isn't region coded to accept the firmware with autotracking.

When and where did you purchase it?
 
You have the correct version and is the version I am running, and since you are using IE and don't see it, I suspect you have a model that isn't capable of autotracking...

Or maybe you are looking for a check box that says autotrack, and this camera doesn't have that.

Here is how you can determine if you have the autotracking version (and how to set up).

First use Internet Explorer as this camera more than most will not hold or show all settings in other browsers.

You need to set up a preset.

Then you need to set-up the Smart Plan with Deep IVS for the presets you want to track.

Then go to Deep IVS Rules Config page and you should see Track Time under alarm and Tracking Target size slider. If your screen doesn't show this, then you have a version without autotrack.

When setting up IVS rules, I strongly recommend you use intrusion box with appears and crosses instead of tripwire. And less is more. One IVS rule.

1633715956541.png
 
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You have the correct version and is the version I am running, and since you are using IE and don't see it, I suspect you have a model that isn't capable of autotracking...

Or maybe you are looking for a check box that says autotrack, and this camera doesn't have that.

Here is how you can determine if you have the autotracking version (and how to set up).

First use Internet Explorer as this camera more than most will not hold or show all settings in other browsers.

You need to set up a preset.

Then you need to set-up the Smart Plan with Deep IVS for the presets you want to track.

Then go to Deep IVS Rules Config page and you should see Track Time under alarm and Tracking Target size slider. If your screen doesn't show this, then you have a version without autotrack.

When setting up IVS rules, I strongly recommend you use intrusion box with appears and crosses instead of tripwire. And less is more. One IVS rule.

View attachment 104139

I cant set plan or ivs at all. my cam is this, maby is my contry there is a problem
DH-SD49225XA-HNR

System Version V2.800.1341000.0.R.P9.2520.UN.NR, Build Date: 2020-03-12

WEB Version V3.2.1.819501

ONVIF Version 18.12(V2.4.5.729857)

PTZ Version V2.401.0000000.64.RHNZ_200219_34642
 
Mine is identical to that, so either operator error in trying to set it up or it is hard-coded to not accept autotrack.