The Accound is locked, please try again 20 minutes later. Hikvision HELP

[Aliware Berjaoui]

 

[Del Boy]

Not sure if this is a question?

If it seriously is then I'm going to wait another 16 minutes before answering.

 

[Aliware Berjaoui]

I 've been waiting .
Camera offline .
I have to turn off the camera and thus turning it back running . After 1 hour, it is blocked again

 

[fenderman]

I 've been waiting .
Camera offline .
I have to turn off the camera and thus turning it back running . After 1 hour, it is blocked again

make sure no other device, cell, pc, NVR is trying to log into the camera with the wrong password...this may lock you out.

 

[Aliware Berjaoui]

Thanks for the Tip... i mus check..
Errorcode 153

 

[Del Boy]

Also make sure that iVMS on your phone, tablet or computer is not on (ideally turn them off while you login).

Are you logging in from within your network?

 

[Aliware Berjaoui]

Inside and outside the network I use the app IVMS on PC and mobile ivms4500, Ipad also.
I have 4 cameras, only one camera is the problem.
I have one thing to say, this camera does not work on PC ivms4200 because only 2 languages. I have now installed new firmware, and test it today if it is running.