Hey everyone, new member here.
Firstly want to thank everyone for the wealth of knowledge shared here that I've been able to lurk on, and now I've encountered an issue I cant seem to find an answer for.
My house is pre-wired with cat5 to 2 monitor locations. The cat5 was ran instead of hdmi because the low-volt tech had many issues in the past with drywallers damaging his cables.
Im using an NVR5232-16P-4kS2 from Andy.
The smart panel with nvr is in an upper west room, monitor is directly below it in the kitchen. 2nd monitor is on the upper floor(same as nvr) down the hallway in the master bedroom on the other side of the house.
Being cat5 cables, I'm forced to use hdmi extenders, which i have no experience with, but seem to be very much plug and play.
The monitor in the kitchen is a 3840x2160 30fps resolution and master bed monitor is 1920x1080, although the low-volt tech says this is irrelevant to my issue.
Even though ,when i toggle resolution settings on the nvr between the two, it makes either or monitor incompatible...i've had a moment where the 4k monitor worked with 1080p reso, so i leave the nvr on 1080p resolution
So, the problem is, i cant get the 4k monitor working in the kitchen working for the life of me.. I've been pulling out my hair for a week, and have tried every configuration imaginable
switching hdmi cables
shorter hdmi cables
checking connections
toggling resolution and trying to get each individual monitor working on their compatible resolutions.
tested the cat5 cables and all were receiving perfect signal
tried 7 different hdmi extenders (single and double port) capable of 1080p and one 4k extender. The monitor distances arent even the length of the minimum specs, and all the same results from them.
moving monitors to the diff locations. -1080p monitor in the kitchen i had picture for a moment with some flicker but ultimately went black, but it is stable and works in the master room which it is intended for.
-4k monitor Ive had zero luck in the kitchen. when i called low volt tech to take a look, we plugged it in from scratch and it worked instantly, and had a crystal clear picture... i was baffled..but as soon as he left (15mins later) it went black again.
its like when you bring your car in to the mechanic for a problem, then it stops doing it when they inspect it...
i just realized i havent tried the 4k monitor in the master bedroom, and that maybe it will indicate whether or not the monitor is the issue. because the 1080p one works fine there.
The low-volt tech is stumped and suggests using VGA extender instead, and then convert it to DP because my monitor doesnt even have a VGA port. Im worried about the picture suffering with that route.
Hopefully i didnt leave out any critical information to help diagnose this and someone else here has experienced a similar situation.
Thanks
Firstly want to thank everyone for the wealth of knowledge shared here that I've been able to lurk on, and now I've encountered an issue I cant seem to find an answer for.
My house is pre-wired with cat5 to 2 monitor locations. The cat5 was ran instead of hdmi because the low-volt tech had many issues in the past with drywallers damaging his cables.
Im using an NVR5232-16P-4kS2 from Andy.
The smart panel with nvr is in an upper west room, monitor is directly below it in the kitchen. 2nd monitor is on the upper floor(same as nvr) down the hallway in the master bedroom on the other side of the house.
Being cat5 cables, I'm forced to use hdmi extenders, which i have no experience with, but seem to be very much plug and play.
The monitor in the kitchen is a 3840x2160 30fps resolution and master bed monitor is 1920x1080, although the low-volt tech says this is irrelevant to my issue.
Even though ,when i toggle resolution settings on the nvr between the two, it makes either or monitor incompatible...i've had a moment where the 4k monitor worked with 1080p reso, so i leave the nvr on 1080p resolution
So, the problem is, i cant get the 4k monitor working in the kitchen working for the life of me.. I've been pulling out my hair for a week, and have tried every configuration imaginable
switching hdmi cables
shorter hdmi cables
checking connections
toggling resolution and trying to get each individual monitor working on their compatible resolutions.
tested the cat5 cables and all were receiving perfect signal
tried 7 different hdmi extenders (single and double port) capable of 1080p and one 4k extender. The monitor distances arent even the length of the minimum specs, and all the same results from them.
moving monitors to the diff locations. -1080p monitor in the kitchen i had picture for a moment with some flicker but ultimately went black, but it is stable and works in the master room which it is intended for.
-4k monitor Ive had zero luck in the kitchen. when i called low volt tech to take a look, we plugged it in from scratch and it worked instantly, and had a crystal clear picture... i was baffled..but as soon as he left (15mins later) it went black again.
its like when you bring your car in to the mechanic for a problem, then it stops doing it when they inspect it...
i just realized i havent tried the 4k monitor in the master bedroom, and that maybe it will indicate whether or not the monitor is the issue. because the 1080p one works fine there.
The low-volt tech is stumped and suggests using VGA extender instead, and then convert it to DP because my monitor doesnt even have a VGA port. Im worried about the picture suffering with that route.
Hopefully i didnt leave out any critical information to help diagnose this and someone else here has experienced a similar situation.
Thanks