ios 13.4.1

[BLT]

I've had blue iris running perfectly for the last 9 months on a dell pc and viewing remotely on my iphone/ ipad via stunnel. Since updating the iphone 11 to 13.4.1 (not sure if its a coincidence) I try to log in to blue iris app and get the message "Unable to make connection; check server address."
I've tried deleting and reinstalling the app but get the same message. Also when entering the server details manually or through lookup key , it doesn't seem to connect to anything, ie server name doesn't update. My ipad and my wife's iphone 11 (running 13.3.1) are still working as before.

Has anybody else had this issue? Any solutions?

As a side note, I haven't been able to upgrade blue iris beyond 5.2.6.1 despite reminders to upgrade. After the upgrade on start up blue iris has a pop up box with a Red Cross and {“reason”:”profile restriction”}.

Not sure if its all linked.

Thanks in advance

 

[Jethro95]

Same here. Can't connect since updating my iPhone. No problem on iPad that hasn't been updated.

 

[fenderman]

If you are using the lookup key option, try using the actual ip address or a ddns service.

 

[Jethro95]

If you are using the lookup key option, try using the actual ip address or a ddns service.

I use a DDNS service. However, it won't connect when I'm on my local network or from an external network.

 

[fenderman]

I use a DDNS service. However, it won't connect when I'm on my local network or from an external network.

I tested on ios 13.4.1 and it works fine.

 

[BLT]

If you are using the lookup key option, try using the actual ip address or a ddns service.

I’ve tried. Seems to be specific to the my iPhone. iPad and wife’s iPhone works perfectly with the same settings. Not sure what’s going on.

 

[Jethro95]

Must be related to Stunnel. I just saw another topic on that and noted that my iPad is still on 13.3.1. I'll run down that path.

 

[fenderman]

I’ve tried. Seems to be specific to the my iPhone. iPad and wife’s iPhone works perfectly with the same settings. Not sure what’s going on.

Check the webserver>advanced tab to see if your ip is being blocked.

 

[fenderman]

Must be related to Stunnel. I just saw another topic on that and noted that my iPad is still on 13.3.1. I'll run down that path.

Yes, that makes sense.

 

[BLT]

Must be related to Stunnel. I just saw another topic on that and noted that my iPad is still on 13.3.1. I'll run down that path.

Do report back of you find a solution.

 

[Jethro95]

Do report back of you find a solution.

Followed the instructions here and it's back to working just fine now.