Laggy Web View

D

dis3as3d

n3wb
Dec 28, 2019
15
4
US
I've been getting inconsistent performance out of the web view. Clicking on orange clock brings up, what I think is, a default error message about CPU utilization. I've reviewed my system KPIs and can't find anything that would be the bottleneck. What can I look into to improve web view performance?

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Where device are you using to view the web page ?
Where is the device located, cell network, wifi at office, wired at office, pc on local home network.
What is the frame rated set for the web page in BI ?

Why is the FPS on the top screen showing 10 FPS but Yellow ?
 
Last edited:
Device viewing the web page:
System Model: Surface Book 2
BIOS: 389.2837.768 (type: UEFI)
Processor: Intel(R) Core(TM) i7-8650U CPU @ 1.90GHz (8 CPUs), ~2.1GHz
Memory: 16384MB RAM
Card name: NVIDIA GeForce GTX 1060

Device, cameras, and laptop are connected to my home network. Server and cameras are hard wired, laptop is on WiFi. Stats below are for my laptop on WiFi, Not seeing anything out of the ordinary that my WiFi is saturated. Note these stats are for the laptop, itself.
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What is the frame rated set for the web page in BI? I'm not entirely sure but I assume you mean this setting:
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from an old post from @bp2008

that icon indicates your video stream is delayed. There are two causes for stream delay.

1) The stream may not be coming in fast enough, indicating either network or BI server trouble.
2) The stream may not be playing fast enough, indicating your device running UI3 is having a problem (or maybe it is just slow).

If you click on that icon a message should appear explaining which of the two situations it is. That message used to appear instead of the icon, but a bunch of people complained that it was too annoying so now you have the icon instead.


Why is the server using 80% memory ?
What is the frame rate for the camera being recorded ?
Is this a standalone BI install on a clean install of windows 10 ?
 
Why is the server using 80% memory ?
Seems like Blue Iris/Windows will eat up as much memory as it can get. I bumped up the VM's memory allocation from 16 to 24 gigs last night. Utilization was at 80% before and after. I don't think it's impacting performance but can allocate another 8 gigs if needed.

What is the frame rate for the camera being recorded?
Cameras are Hikvision DS-2CD2347G1-LU's. Snips from the camera itself as well as Blue Iris
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Is this a standalone BI install on a clean install of windows 10 ?
Clean VM running Windows Server 2019.
 

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dis3as3d said:
Why is the server using 80% memory ?
Seems like Blue Iris/Windows will eat up as much memory as it can get. I bumped up the VM's memory allocation from 16 to 24 gigs last night. Utilization was at 80% before and after. I don't think it's impacting performance but can allocate another 8 gigs if needed.

What is the frame rate for the camera being recorded?
Cameras are Hikvision DS-2CD2347G1-LU's. Snips from the camera itself as well as Blue Iris
View attachment 55450
View attachment 55451

Is this a standalone BI install on a clean install of windows 10 ?
Clean VM running Windows Server 2019.
Click to expand...
You would need a huge load to use up 80 percent of 16gb. You might have a memory leak.
The issues you are seeing with the webserver are likely related to your wifi. This is easy to test with a wired device.
 
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I know nothing about running VM. There are some forum post, Some VMs can not use the GPU for processing.

I have a webcast frame rate set at 10.
All my cameras record at 15 FPS.
 
fenderman said:
You would need a huge load to use up 80 percent of 16gb. You might have a memory leak.
The issues you are seeing with the webserver are likely related to your wifi. This is easy to test with a wired device.
Click to expand...
Memory utilization isn't incrementing. I expect it's caching more than reserved memory. BI itself is using around 1745 mb. Issue persists on wired vs wifi.
 
SouthernYankee said:
I know nothing about running VM. There are some forum post, Some VMs can not use the GPU for processing.

I have a webcast frame rate set at 10.
All my cameras record at 15 FPS.
Click to expand...
I don't have a GPU in the server. The VM is set up with CPU pass though to do transcoding on the Intel CPU directly. GPU passthough is possible with PCI-E Bifurcation, but I didn't go that route.
 
dis3as3d said:
Memory utilization isn't incrementing. I expect it's caching more than reserved memory. BI itself is using around 1745 mb. Issue persists on wired vs wifi.
Click to expand...
Both of these issues dont occur in standard blue iris and bare metal installations. Most likely your vm.
 
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