Blue Iris has been crashing at 2 am sporadically but it is always around 2 am when it does. I've emailed support and they weren't much help.
Faulting application name: BlueIris.exe, version: 4.5.3.7, time stamp: 0x58fb8bc6
Faulting module name: mfc120u.dll, version: 12.0.21005.1, time stamp: 0x524fa0af
Exception code: 0xc0000005
Fault offset: 0x0000000000008931
Faulting process id: 0xc20
Faulting application start time: 0x01d2c2a565450c09
Faulting application path: C:\Program Files\Blue Iris 4\BlueIris.exe
Faulting module path: C:\Program Files\Blue Iris 4\mfc120u.dll
Report Id: 0d195b45-7687-11e7-a895-408d5caff509
I'm running the latest version - 4.5.9.11 x64
PC is a i7-4790 with 8 gig ram. All cams are Foscams of various 3mp firmware versions.
At one point I was told by support:
"That is a big clue about 2am!
This is the default time for the database compact ... Options/Clips.
Please Zip the DB folder and send this to me.
You can try then a right-click in the Clips list and database/repair. If this does not fix it, please delete that folder completely and allow it to rebuild."
After waiting nearly a month for a review of the DB folder I sent support followed up with:
"Please update to the latest.
Please see the Troubleshooting topic in Help for where to find the crash details fro reporting.
Please attempt to isolate the issue to one camera, feature, etc."
this was a few months back so I've gone through several updates but the issue persists and frankly I don't have time to sit around at 2 am to try and play wack a mole with the software.
Any help would be appreciated.
Also if anyone has an idea on how to get the software to restart or notify me that it has crashed that would be helpful. Barring that I'm about to wash my hands and move on to something that won't crash.
Faulting application name: BlueIris.exe, version: 4.5.3.7, time stamp: 0x58fb8bc6
Faulting module name: mfc120u.dll, version: 12.0.21005.1, time stamp: 0x524fa0af
Exception code: 0xc0000005
Fault offset: 0x0000000000008931
Faulting process id: 0xc20
Faulting application start time: 0x01d2c2a565450c09
Faulting application path: C:\Program Files\Blue Iris 4\BlueIris.exe
Faulting module path: C:\Program Files\Blue Iris 4\mfc120u.dll
Report Id: 0d195b45-7687-11e7-a895-408d5caff509
I'm running the latest version - 4.5.9.11 x64
PC is a i7-4790 with 8 gig ram. All cams are Foscams of various 3mp firmware versions.
At one point I was told by support:
"That is a big clue about 2am!
This is the default time for the database compact ... Options/Clips.
Please Zip the DB folder and send this to me.
You can try then a right-click in the Clips list and database/repair. If this does not fix it, please delete that folder completely and allow it to rebuild."
After waiting nearly a month for a review of the DB folder I sent support followed up with:
"Please update to the latest.
Please see the Troubleshooting topic in Help for where to find the crash details fro reporting.
Please attempt to isolate the issue to one camera, feature, etc."
this was a few months back so I've gone through several updates but the issue persists and frankly I don't have time to sit around at 2 am to try and play wack a mole with the software.
Any help would be appreciated.
Also if anyone has an idea on how to get the software to restart or notify me that it has crashed that would be helpful. Barring that I'm about to wash my hands and move on to something that won't crash.