I have a problem with my Blue iris, cctv. I restored my PC keeping all the files untouched. But when my blue Iris came back on it has been wiped clean. Now when I try to add the cameras using the IP addresss I get an Error 8000007a code . Does anyone know what this problem is? I didn't install the cameras and I don't know what to do. They are Hikvison DS-2CD2385FWD-I cameras. Thanks.
Blue iris problem
- Thread starter Robb
- Start date
DLONG2
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- May 17, 2017
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fenderman
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- Mar 9, 2014
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Yes, I bought a powerful pc and he took away my ssd disk and it came back preinstalled. Is Blue iris 5 going to make the other versions obsolete?
fenderman
Staff member
- Mar 9, 2014
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I don't know what you mean by you took away your SSD and it came back pre-installed... Version four wheel still work but you obviously don't have a key for it...
You had a virus I would encourage a clean install using the Microsoft media creation tool.
I gave him a brand new ssd disk and he installed windows 10 and blue iris on it. I’ll check that out all my devices now have viruses on them it’s a nightmare.
IAmATeaf
Known around here
I think the thread title should be changed to User Problem as this is nothing to do with BI 
Generally you don’t use the pc that runs BI as a general home PC, like an NVR would be dedicate it to serving CCTV duties.
Not too sure what you can really do now if you don’t have the license key for BI, as @fenderman states you might have to buy a new license key if your installer won’t talk to you. Even if he/she does talk to then presumably they will charge you which might be more than the cost of buying the key yourself? Look at the banner at the top of this site from where you can purchase a key.
Generally you don’t use the pc that runs BI as a general home PC, like an NVR would be dedicate it to serving CCTV duties.
Not too sure what you can really do now if you don’t have the license key for BI, as @fenderman states you might have to buy a new license key if your installer won’t talk to you. Even if he/she does talk to then presumably they will charge you which might be more than the cost of buying the key yourself? Look at the banner at the top of this site from where you can purchase a key.
IAmATeaf
Known around here
Just to add that you could use this experience to learn and setup all your cams yourself. If you don’t know the passwords for the cams you will need to factory reset them to defaults but there is a wealth of info here on this site, just use the search function and then read and then carry in reading
Yes, I gave him some brand new cameras and a router. He said he would sell and he never got back to me.
Live and learn, eh? I know I did and still do.
Do you Facebook? If so, I'd post away about the guy, just make sure you can back up what you post.
That might save some other poor soul from dealing with him.
Yes lesson learnt, I bought Samsung SNV dome cameras which he said were no good. When I went past his house they were fitted on his home. They can’t of been that bad if he fitted them on his home. Would you clean install windows ten now after a virus. My CPU usually runs at about 10, it’s running high 30s now not sure why.? And do my cameras need to be running in 4K when my tv is only 1920x1280?
IAmATeaf
Known around here
If you know where he lives can’t you just knock on the door and ask what the hell is going on ?
fenderman
Staff member
- Mar 9, 2014
- 36,891
- 21,409