App crashing - repeatable

[Charles_cz]

Hi guys, I have problem with mobile apps. Android app crashing often on different devices and iOS when deleting clips. Please attached video. Any suggestions?

Thanks. Charles

 

[fenderman]

Hi guys, I have problem with mobile apps. Android app crashing often on different devices and iOS when deleting clips. Please attached video. Any suggestions?

Thanks. Charles

you will need to email support...this is not a normal occurrence.

 

[Charles_cz]

OK. Will do. Thanks

 

[fenderman]

OK. Will do. Thanks

you can report from within the app so it sends relevant data to support.

 

[Charles_cz]

I did exactly that...