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why is Amazon constantly accessing my DS-2CD2032-I and is it causing my NV to stop

Coldair

Coldair

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I started to have an issue the other night with my lone bullet cam in my garage, have the view was blacked out, the next night the whole video is blacked out. at first I thought it was a failure of the IR lights but I can see them working fine. i have tried resetting the camera to factory but with the same IP I assigned to it. well while in the process of working on it I noticed an IP assigned to Amazon constantly accessing the camera and wondering why? and how can I stop it? I have changed the default password.
firmware is
Firmware VersionV5.2.5 build 141201
Encoding VersionV5.0 build 140714
[Admin login] from source 172.16.0.3, Sunday, Oct 18,2015 12:34:53
[UPnP set event: Public_UPNP_C3] from source 172.16.0.3, Sunday, Oct 18,2015 12:34:18
[UPnP set event: Public_UPNP_C3] from source 172.16.0.3, Sunday, Oct 18,2015 12:33:46
[UPnP set event: Public_UPNP_C3] from source 172.16.0.3, Sunday, Oct 18,2015 12:33:22
[LAN access from remote] from 54.152.92.123:17798 to 172.16.0.152:9010, Sunday, Oct 18,2015 12:33:19
[UPnP set event: Public_UPNP_C3] from source 172.16.0.3, Sunday, Oct 18,2015 12:33:15
[DHCP IP: (172.16.0.3)] to MAC address 90:27:E4:E9:12:85, Sunday, Oct 18,2015 12:33:14
[LAN access from remote] from 54.152.92.123:20632 to 172.16.0.152:9010, Sunday, Oct 18,2015 12:27:36
[LAN access from remote] from 54.152.92.123:22875 to 172.16.0.152:9010, Sunday, Oct 18,2015 12:21:54
[LAN access from remote] from 54.152.92.123:25709 to 172.16.0.152:9010, Sunday, Oct 18,2015 12:16:11
[LAN access from remote] from 54.152.92.123:28031 to 172.16.0.152:9010, Sunday, Oct 18,2015 12:10:28
[LAN access from remote] from 54.152.92.123:30084 to 172.16.0.152:9010, Sunday, Oct 18,2015 12:04:45
[LAN access from remote] from 54.152.92.123:32326 to 172.16.0.152:9010, Sunday, Oct 18,2015 11:59:02
[DHCP IP: (172.16.0.19)] to MAC address 10:C3:7B:9B:64:FC, Sunday, Oct 18,2015 11:57:52
emote] from 76.101.6.95:62918 to 172.16.0.20:81, Sunday, Oct 18,2015 11:53:06
[LAN access from remote] from 54.152.92.123:42284 to 172.16.0.152:9010, Sunda


[LAN access from remote] from 54.152.92.123:44526 to 172.16.0.152:9010, Sunday, Oct 18,2015 11:42:00
[LAN access from remote] from 54.152.92.123:46036 to 172.16.0.152:9010, Sunday, Oct 18,2015 11:36:16
[LAN access from remote] from 54.152.92.123:61292 to 172.16.0.152:9010, Sunday, Oct 18,2015 11:19:20
[LAN access from remote] from 54.152.92.123:12485 to 172.16.0.152:9010, Sunday, Oct 18,2015 11:02:25
[DHCP IP: (172.16.0.6)] to MAC address 00:12:FB:A6:7D:9D, Sunday, Oct 18,2015 10:59:21
[DHCP IP: (172.16.0.19)] to MAC address 10:C3:7B:9B:64:FC, Sunday, Oct 18,2015 10:57:34
[LAN access from remote] from 54.152.92.123:16896 to 172.16.0.152:9010, Sunday, Oct 18,2015 10:56:42
[LAN access from remote] from 64.125.239.184:48825 to 172.16.0.132:8000, Sunday, Oct 18,2015 10:55:45
[DHCP IP: (172.16.0.12)] to MAC address 50:46:5D:69:6F:FA, Sunday, Oct 18,2015 10:51:12
[LAN access from remote] from 54.152.92.123:20890 to 172.16.0.152:9010, Sunday, Oct 18,2015 10:50:59
[LAN access from remote] from 54.152.92.123:25916 to 172.16.0.152:9010, Sunday, Oct 18,2015 10:45:16
[LAN access from remote] from 54.152.92.123:30970 to 172.16.0.152:9010, Sunday, Oct 18,2015 10:39:33
[LAN access from remote] from 54.152.92.123:35616 to 172.16.0.152:9010, Sunday, Oct 18,2015 10:33:50
[LAN access from remote] from 54.152.92.123:38914 to 172.16.0.152:9010, Sunday, Oct 18,2015 10:28:07
[LAN access from remote] from 54.152.92.123:41328 to 172.16.0.152:9010, Sunday, Oct 18,2015 10:22:24
[LAN access from remote] from 54.152.92.123:43076 to 172.16.0.152:9010, Sunday, Oct 18,2015 10:16:40
 
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azetat

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Re: why is Amazon constantly accessing my DS-2CD2032-I and is it causing my NV to sto

Try to turn off the EZVIZ cloud in Advanced Configuration/Network/Platform access....if you dont use it.
I assume, it is hosted at Amazon servers.
 
K

khx73

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Re: why is Amazon constantly accessing my DS-2CD2032-I and is it causing my NV to sto

The IP is one of the amazonaws (Amazon Application Web Services) group. I saw the same traffic. As azetat said, shut off that EZVIZ service.
There are other things to shut off too if you aren't using them: DDNS, SNMP, FTP, UPNP, NAT. Now some of those are useful, if you know what they are and how to use them..if not, probably best to shut them off.
 
Coldair

Coldair

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Re: why is Amazon constantly accessing my DS-2CD2032-I and is it causing my NV to sto

thanks guys, funny thing I had turned that off and it came back on.

where can I learn about using the other things and how to use them?
 
K

khx73

Getting the hang of it
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Re: why is Amazon constantly accessing my DS-2CD2032-I and is it causing my NV to sto

DDNS, UPNP, NAT probably will only be useful to you if you plan on making your camera accessible over the internet. If so, google those terms to find out about them.
FTP can be used to send snapshots to your computer, or any computer.
SNMP isn't something you'll likely be needing..

In any case, google has lots of info.
 
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