Unable to see video on playback

ARAMP1

ARAMP1

Pulling my weight
Feb 13, 2018
250
173
Memphis, TN
I've got it set to "Record when triggered". It's recording BVR direct to disk. I've set the files to 1 hour or 4GB. The files are there on the hard drive, and when I try and play it back it acts like it's playing a file back, just the video doesn't display. Live view plays just fine. Any ideas?

I'm still on version 4.8.6.3.
 

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No, it will open like its going to play, but the screen is blank.

They used to play back fine. Someone turned around in our drive the other day and i went to play back the video and thats when i discovered that they will no longer play bac .
 
Here's what it looks like when I click on an alert to try and play it back. It acts like it's playing it back...the play button is illuminated and it looks like it's playing a file, it's just blank.
 

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ARAMP1 said:
Here's what it looks like when I click on an alert to try and play it back. It acts like it's playing it back...the play button is illuminated and it looks like it's playing a file, it's just blank.
Click to expand...
Try exporting the clip and see if you can play it
 
Blue Iris is the only thing running on my machine. I'm guessing it may be a driver problem. I don't have a video card, just using the onboard VGA.

The weird thing is, it used to work fine. Going back to an older file from a month ago (that I think was back when it played fine) and it won't play those.
 

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fenderman said:
no, log directly into the camera via browser.
Click to expand...
Well, I'm unable. When I use chrome, it gives me a plugin error saying that my plugin is old. It directs me to download the plugin that I already have. When I use edge, the webpage is blank. Any ideas?
 
ARAMP1 said:
Well, I'm unable. When I use chrome, it gives me a plugin error saying that my plugin is old. It directs me to download the plugin that I already have. When I use edge, the webpage is blank. Any ideas?
Click to expand...
yes, you will have to use internet explorer or another browser that supports npapi . Internet explorer is still available in w10. Search the forum for npapi
 
I didn't see any smart codecs or anything out of the ordinary. I did change a few settings...all cameras were H.265 and I changed them over to H.264. That seemed to do the trick. I'm now able to play back alerts and saved files.

Gentlemen, thank you for spending your time to help me out.
 
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