T54IR-AS-S3 often offline

[thesleepy_slee]

Hello,

I bought this cam in November: T54IR-AS-S3
It is frequently not responding to ping (checked with Uptime Kuma)
Using factory firmware: V3.100.0000000.5.R

Is this a frequent issue? I don't have this issue with other cams.
Powered thru POE, using Ubiquiti Flex switch.

thanks

 

[wittaj]

No it is not a frequent issue. This camera is a workhorse.

Are you exceeding the power capacity of the switch? If you unplug the other cameras, does this camera become stable?

Are the cameras connected to and going thru the router?

 

[thesleepy_slee]

The switch is powered with POE+ (60W ubiquiti power supply), and only 2 cams connected to it.
I've used this switch with 2 cams for a while, just replaced an existing cam (5431) with this new cam.