snapshots are black

razorseal

Getting the hang of it
Oct 17, 2014
149
6
Tried to get a snapshot, and it's coming out all black. Also I noticed when I pause the video, the view turns all black. any ideas?

interestingly enough, it's doing this on my Geeya 801C camera, and not my hikvision
 
odd... only doing it with one camera though...

snapshot??? ya know. right click on the picture and select snapshot to get that 1 image from the video for that frame...