Problem Accessing UI3

[br1dge]

Hello everyone. PC has been offline for months; getting things set back up... Running BI 5.4.9.12.

BI ios app connects fine and works as expected.
I am able to connect to the UI3 web interface with a PC with Windows and IE browser.
Can access UI3 web via chrome on ios mobile
Unable to UI3 www access from a mac with chrome browser (my main computer)

This site can’t be reached
192.168.36.74 took too long to respond.

Try:

• Checking the connection
• Checking the proxy and the firewall

ERR_CONNECTION_TIMED_OUT

Any ideas on what to check?

 

[sebastiantombs]

Try 192.168.36.74:81

 

[br1dge]

Have tried both ways, no change from this computer. So strange

 

[sebastiantombs]

What's the IP of hat computer?

 

[br1dge]

192.168.36.74

 

[sebastiantombs]

I mean the computer you're trying to use UI3 from.

 

[br1dge]

Well Damn... You did it.. For some reason it was pulling 192.168.1.37 - so i reset the connection and it is now findable. Thank you sir!

 

[Flintstone61]

Buy that man a Beer!

 

[jvanoort]

I updated BI to 5.4.7.11 last night in order to take advantage of Deepstack built in. That all works great for motion detection, anlaysis, clips, etc... But now the UI3 interface does not work. I've tried on chrome and firefox and I get the same error message. See attached. Anybody know of a fix? Thanks.

 

[jvanoort]

So I adjust updated to version 5.4.9.14 and it resolved the issue.