One camera not recording after being triggered

M

milosm

n3wb
Apr 14, 2019
18
4
Slovenia
Hi,

I'm having an issue that I'm unable to figure out. I have 4 cameras all with configured motion trigger that sends a notification (all working) and starts recording for a set amount of seconds (10s). The issue I'm having is that only one of these four cameras, a Dahua SD1A203T-GN, doesn't record a video once it's triggered. The screenshot of the trigger event is saved and the clip shows it's long at least 10 seconds, but when the clip is opened/viewed it's only ~1 second long.

What could be wrong? What should I look at to try to address this?

Settings regarding triggering and recording are the same for all cameras.


Thank you all!
 
milosm said:
Hi,

I'm having an issue that I'm unable to figure out. I have 4 cameras all with configured motion trigger that sends a notification (all working) and starts recording for a set amount of seconds (10s). The issue I'm having is that only one of these four cameras, a Dahua SD1A203T-GN, doesn't record a video once it's triggered. The screenshot of the trigger event is saved and the clip shows it's long at least 10 seconds, but when the clip is opened/viewed it's only ~1 second long.

What could be wrong? What should I look at to try to address this?

Settings regarding triggering and recording are the same for all cameras.


Thank you all!
Click to expand...
Post a copy of the video tab from the cameras web interface.
 
Are all the cameras saved to new and does new have enough space?. I found the upgrade changed where mine were saved and once moved to saved I couldn't replay them.
 
I've also just tried the following... I changed the clips save path to something else and then back again, triggered the camera and the clip was 10s long, so I thought aha success. But after some time has passed, without any changes being done to Blue Iris settings, the problem is back - if I manually trigger the camera or it's triggered by motion, the clips are always 1s long. Very odd.
 
Fenderman can help you better but in the mean while have you checked you have the correct stream in BI? Perhaps try 'ONVIF device manager' to see the stream settings.
 
Any error messages in the status log? Also, someone is bound to tell you that you should match your fps with iframe interval (i.e. 15 & 15). The next thing I would try is changing the make of your camera in camera properties>video>config to Generic/ONVIF. Likely the find/inspect button will do this for you.
 
You have AUTO selected for the Dahua camera's Hardware accelerated decode... what is the global setting for BI?

Blue Iris Settings, Cameras, Hardware accelerated decode (restart); is this setting compatible with the Dahua?​

You might try NO rather than AUTO.
 
I think I fixed my issue! I deleted the camera once again from Blue Iris and then added it back (as I did numerous times before), but this time a choose a different name for the camera. This I guess added new info to the db and after that, it started to work fine. I guess something with the old info and the old name got corrupted (perhaps in the migration from 4 to 5?).
 
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