Need to reboot BI Service around once a week

[Spooling]

Hey guys;

I have 3 separate BI servers running and I only seem to have an issue with the one.

Everything will run fine for around a week, then I'll notice that the video frame rate on one of the cameras becomes really slow. Normally at 25fps it drops to 8fps or so. If I look at the performance monitor on the PC, the bandwidth which is normally about 30mpbs, alternates between 30mbps and around 4mbps every few seconds.

To fix this problem, I just kill the BI process and when it starts up again all is good for another week or so.

I'm running the latest critically stable version 5.3.9.17

 

[Spooling]

It just started happening again, so I've gotten some captures.

Here is a view of task manager showing the network bandwidth oscillating. When it's functioning properly it stays at the top level in a steady state.



Here's a picture from the Blue Iris stats screen. Normally the camera is running at 25fps with a 1 second iframe interval. Here you can see it's running at 7.39fps and a 0.32 second iframe interval. (Camera IP 192.168.1.15)



Here's a picture from the Blue Iris stats screen when things are working properly.

 

[Flintstone61]

Interesting. Thats a new one on me. I've had a year to get into the B. I. Life. seen a few hiccups (usually self imposed) but have only 1 finnicky camera. If their is a power burp in the building the one camera will act very strange. until I kill the POE to it and do a hard reboot.....But I don't think thats your issue. What kind of Camera is it?

 

[wittaj]

Certainly seems weird, so would be interesting to see what camera it is.

Have you tried restarting the camera in BI instead of killing the service?

If not give that a try, and if that works, then setup in the Watchdog tab to have it reconnect the camera after so many hours.

 

[Spooling]

The camera is a IPC-T5442TM-AS

I have a few of these cameras on other PC BI setups and they have never been an issue. This issue is specific to this PC/BI setup. I'll try restarting the camera next time it comes up and see. I appreciate the suggestion of the watchdog!

I was thinking it would be a nice feature to be able to have a regularly scheduled restart of the BI Service.

 

[wittaj]

Yeah, that shouldn't be the camera unless it is failing.

You could set up a Task Scheduler to restart BI.

Hopefully a restart of the camera in BI takes care of it and then the Watchdog would be perfect for that.

 

[Flintstone61]

I wonder if the ethernet jack connector/ on either end of the connection has a crimp thats not quite all the way home. just a thought. see if the camera acts different on a different wire.

oh oh oh,,,how about swappping a 5442 with a 5442 from anothe rlocation and see who acts up first?

 

[Spooling]

All great suggestions guys.

 

[Spooling]

Well, it started happening again today. So the first thing I did was to restart the camera through the iOS app. When it came back online, the streaming wasn't intermittent anymore, however the camera had lost it's custom bitrate settings. Usually I have it set to H265 custom at the max rate of 20480mbps. Instead it was set to 8192mbps.

 

[wittaj]

Well, it started happening again today. So the first thing I did was to restart the camera through the iOS app. When it came back online, the streaming wasn't intermittent anymore, however the camera had lost it's custom bitrate settings. Usually I have it set to H265 custom at the max rate of 20480mbps. Instead it was set to 8192mbps.

Yep, I have a camera that does that too when the camera reboots - but that has nothing to do with Blue Iris restarting a camera. So perhaps the camera had rebooted recently.