Lost BI serial number after computer crash

R

rundownrockstar

n3wb
Dec 6, 2016
4
1
So I had to start from scratch again after a hard drive issue. I can't locate the serial number I used to have. I tried emailing Bi email from the website with the first and last 5 of my serial. (I was able to pull it from the app). It's been 4 days and I haven't heard anything yet. I really need to get my Bi back and running without having to buy it again. Is there another contact that I can email, or call to get this straightened out?

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rundownrockstar said:
So I had to start from scratch again after a hard drive issue. I can't locate the serial number I used to have. I tried emailing Bi email from the website with the first and last 5 of my serial. (I was able to pull it from the app). It's been 4 days and I haven't heard anything yet. I really need to get my Bi back and running without having to buy it again. Is there another contact that I can email, or call to get this straightened out?

Sent from my LM-G710VM using Tapatalk
Click to expand...

In payments/email you should have it also. Do you still have that email.
 
+1^^.
To clarify, he's referring to your IPCT "Store Account", "orders". If you purchased from IPCT, they'll have it.
 
TonyR said:
+1^^.
To clarify, he's referring to your IPCT "Store Account", "orders". If you purchased from IPCT, they'll have it.
Click to expand...

Even if you did not use IPCT -- in your confirmation email from blue iris they send your key:
"Thank you for your recent purchase! You will find important information about your purchase and delivery below."

Then it has your License Code.

Try searching your email for:
Perspective Software
 
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