IVMS 4200 2.8.2.2 playback issue

BIGHH

n3wb
Joined
Mar 19, 2022
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Location
Georgia
hello I have 400 hikvision ip camera on ivms 4200 version 2.8.2.2 but when I switch instant playback and click playback button some camera tells me that It dont have premission to playback recorded video but all premission are allowed if anyone knows how can I fix it tell me please?(blue line playback works perfectly) but I want work also playback button.
 
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