IP problem KH6320WTE and KD8003EMI

[freddyk]

Hi all,

I've bought a used intercom set for my new door that;s arriving tomorrow
The set was in another IP range as my own of course so i retored the indoor unit to factory settings,and modified the door station with SADP to y own IP range.
some how it goes wrong by activating the doorstation.
I watched a how to video on hikvision support that shows i have to add them both in IVMS 4200, did that en they are both online
then choose indoor station and remote config, to add the doorstation IP adres. Problem is i don't have a remote config button in IVMS

The doorstation is working in my HIK connect app with view and 2 way audio, there is view on the indoor station when i push the live view button
when i use the door bel then its "calling failed"'

Please can somone help me

 

[duplo]

reset monitor and station to default, then use the wizard on the monitor to setup the system.

you can setup it manualy, but takes a few steps more. its easier with the wizard

 

[freddyk]

reset monitor and station to default, then use the wizard on the monitor to setup the system.

you can setup it manualy, but takes a few steps more. its easier with the wizard

i know how to reset the indoor station, how do i reset the outdoorstation to default?

 

[duplo]

kd8003 should have a webinterface, there you find it

kh6320 should have a admin menu on screen, there you find it

otherwise sadp tool

 

[freddyk]

kd8003 should have a webinterface, there you find it

kh6320 should have a admin menu on screen, there you find it

otherwise sadp tool

i coud'nt reset it with sadp tool but with ivms
Now everything is working

Many thanks