something strange is going one. I added a few users to my BI so I could set some limits on certain family members but for some reason they can not log on to the new account(s). I can log in using them just fine (via mobile app lan or wan) but they can not. none of the options are different between the accounts, just different usernames/passwords.
IOS users
- Thread starter TimK
- Start date
fenderman
Staff member
- Mar 9, 2014
- 36,891
- 21,407
if they entered the wrong password during setup, their ip's may be blocked..check webserver>advanced.
fenderman
Staff member
- Mar 9, 2014
- 36,891
- 21,407
fenderman
Staff member
- Mar 9, 2014
- 36,891
- 21,407
area651
Getting comfortable
Are YOU using Android though and THEY are using IOS? My recent experience might help if so. I set up the OpenVPN app on both my android phone and also on my wife's iphone. I installed Blueiris on both phones. On the Android in Blueiris, I have the LAN and the WAN ips set differently (as one would expect) and no problems connecting after I launch the VPN. I don't have port forwarding set up on my router btw. I'm using VPN to connect to BI. On my wife's iphone however, I had to set both the LAN and WAN ip addresses to that of the LAN ip and only then the wife's phone could connect through the VPN. Now that I think about it, could someone just only set the internal address in the BI app if they're going to vpn and it work? idk.
Anyways, just set both fields to the LAN address on your iphone if using OpenVPN. With Android, it didn't matter (for me).
HTH
I can confirm this. I just went through the same issue, and the iOS app seems to have a bug in the WAN setting where it must be local in order to access the server on the VPN.
Isn't the whole concept of a VPN 'to access internal services via their internal address' ? as the VPN client essentially puts your device onto the internal network ? At least that's how I've always thought of it. Happy to be corrected.
Wonder if the BI client, in making its decision on whether you're on an internal or external network is not doing it the same way on the 2 device types,.. so maybe on Android it 'thinks' its on LAN by the way that OpenVPN maybe doing things,.. and hence this goes to the LAN address ? Dunno, just thinking out loud, while I'm waiting for something to finish. Curious to see what happens if you put some other arbitrary address in on the Android WAN address to see if it still works ?
Wonder if the BI client, in making its decision on whether you're on an internal or external network is not doing it the same way on the 2 device types,.. so maybe on Android it 'thinks' its on LAN by the way that OpenVPN maybe doing things,.. and hence this goes to the LAN address ? Dunno, just thinking out loud, while I'm waiting for something to finish. Curious to see what happens if you put some other arbitrary address in on the Android WAN address to see if it still works ?
IAmATeaf
Known around here
It sounds like it is related to how OpenVPN on iOS treats the "U-turn" policy for NAT. I use the iOS client with the Global Protect VPN and I don't have these issues on iOS. The LAN settings are local and the WAN settings are set to the external FQDN and it works fine. Weird problem with only iOS on OpenVPN.
SouthernYankee
IPCT Contributor
Did you get the settings from the Blue Iris server, or put them in manually? I got my from the server, which did automagically pick up the WAN address.
SouthernYankee
IPCT Contributor
I use a OpenVPN on my ASUS router. I connect to the VPN which puts me on the local network, then I use the local IP address of the BI server and the port for the BI webserver example: Http://192.168.1.234:8081
I do not open any ports on the router except for the OpenVPN port, which stops at the router, it is not forwarded.
I do not open any ports on the router except for the OpenVPN port, which stops at the router, it is not forwarded.