I just got my DS-2CD2087G2-L from Amazon renewed, which ships from HIKVISION AUTHORIZED REFURB OUTLET.
I bought it just to look at my house decoration lights! LOL Yes, don't laugh, otherwise I'd only see the lights if I went somewhere and came home after dark!
ANYWAY - I got the camera installed, and I got this reflection:

It happens on all settings (Normal, backlight, frontlight, lowlight, etc). I turned HLC on and off, I turned WDR on and off.
To view the lights properly (wicked motion blur) I had to crank exposure time up to 1/150 with WDR ON, and it looks ok, but I have the reflection on all exposures.
There's nothing near the camera that could throw that reflection.
Is there an adjustment or setting, or should I send it back as bad?
It looks like the camera came with firmware V5.7.12 build 230131.
Thanks for any help!
I bought it just to look at my house decoration lights! LOL Yes, don't laugh, otherwise I'd only see the lights if I went somewhere and came home after dark!
ANYWAY - I got the camera installed, and I got this reflection:

It happens on all settings (Normal, backlight, frontlight, lowlight, etc). I turned HLC on and off, I turned WDR on and off.
To view the lights properly (wicked motion blur) I had to crank exposure time up to 1/150 with WDR ON, and it looks ok, but I have the reflection on all exposures.
There's nothing near the camera that could throw that reflection.
Is there an adjustment or setting, or should I send it back as bad?
It looks like the camera came with firmware V5.7.12 build 230131.
Thanks for any help!