I have one camera that only works on a 10 Mbps connection, thoughts on why?

105437

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I have 17 cameras on my network. As the title states, I have one camera that will not connect to the network buy auto-negotiating its speed. It is a Ubiquiti Unifi switch, so I started testing different speed, port settings. I changed the port from auto-negotiate to 100 Mbps, the camera didn't connect. I then changed it to 10 Mbps and it connected. This camera is less than 300' from the switch and I've tried two different cables. I really believe there must be a hardware issue with the camera. Anyone else ever had this happen and have thoughts on what may cause it? Thanks
 

DG99

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Try plugging the camera directly in the switch that would rule out any cable length problems, or try a different switch.
 

105437

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Try plugging the camera directly in the switch that would rule out any cable length problems, or try a different switch.
Thanks for the reply @DG99. The two cables I've tried are ~200 ft., same result with two different switches. We had a series of power glitches due to a storm last week which caused the cameras to be turned on/off repeatedly. Maybe it messed something up in this one camera.
 

105437

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reflash the firmware if possible
I actually tried that and it didn't work. Worst case scenario, it actually started working again with a 100 Mbps connection from my Unifi switch. I say worst case because I have no idea why it started working again.
 
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I'd like to see how it does with a shorter cable... just for diag purposes. Honestly, if firmware failed, you're probably better off replacing it. Your time is worth something after all.
 

SpacemanSpiff

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Can you attach another device to the end of the cable & port to observe its connectivity speed?

Yes, moving the troubled cam to another cable/port that currently runs at 100Mbps is also revealing
 

105437

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Thanks for the replies. I may dive back into this as time permits… unless of course, if the camera starts acting up again.
 
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