Hello hivemind,
Anybody have any clues as of what is going on here and how to resolve it.
Camera model: DS-2CD2T87G2P-LSU/SL 8 MP Hikvision (from Andy, I'll reach out directly as well).
Unfortunately I can't validate the Firmware of the camera atm (camera installed at sister's location). However I do remember upon completing camera installation (roughly about 6 months ago) camera had the latest firmware.
I initially thought it was just the mobile app (DMSS) not showing camera correctly when in "HD" ( as camera looked fine in "SD"). Upon further review and completing a wellness check on the system, it appears camera is recording this way all the time (not good). TIA!
Anybody have any clues as of what is going on here and how to resolve it.
Camera model: DS-2CD2T87G2P-LSU/SL 8 MP Hikvision (from Andy, I'll reach out directly as well).
Unfortunately I can't validate the Firmware of the camera atm (camera installed at sister's location). However I do remember upon completing camera installation (roughly about 6 months ago) camera had the latest firmware.
I initially thought it was just the mobile app (DMSS) not showing camera correctly when in "HD" ( as camera looked fine in "SD"). Upon further review and completing a wellness check on the system, it appears camera is recording this way all the time (not good). TIA!
- Color settings all Default.
- First image High Definition, (camera recording this way).
- Second image Standard Definition.