Hikvision ds-2cd2432f-iw doesnt show up and keeps restarting

[Edgars]

I have Hikvision ds-2cd2432f-iw. When first i plugged it in i was able to browse it. I changed video standard from 50hz to 60hz, it restarted and after that i cant see it lan. Searched both with iVMS and SADP but nothing. Only the Link LED blinks on camera everytime I push Refresh button in thoses apps. Also looks like camera is having restart loop. Any ideas? How to reset this camera? I am feeding it from DC not PoE. Thanks!

 

[fenderman]

I have Hikvision ds-2cd2432f-iw. When first i plugged it in i was able to browse it. I changed video standard from 50hz to 60hz, it restarted and after that i cant see it lan. Searched both with iVMS and SADP but nothing. Only the Link LED blinks on camera everytime I push Refresh button in thoses apps. Also looks like camera is having restart loop. Any ideas? How to reset this camera? I am feeding it from DC not PoE. Thanks!

Welcome to the forum..what firmware version is it running? What is the powersupply you are using rated at?

 

[Q™]

Please tell us who you purchased this camera from.

 

[soulja]

Restart loop is because of firmware 5.2.8. Downgrade to 5.2.5

 

[IPCamNoob]

I bought a Hikvision DS-2CD2432F-IW version 5.2.8. It just came in today. It's now stuck in one of these boot loops. Where do I download the 5.2.5 firmware and how do you downgrade it? I've seen some threads saying to TFTP downgrade it but all the links to the firmware/TFTP tool seem to be broken.

EDIT: Also it came with 5.2.0 firmware on it. Found a working 5.2.5 download, but still trying to find how to TFTP it.

EDIT: Found a working TFTP update tool link - http://www.hikvision.com/europe/download_more.asp?id=1336 I used this but it doesn't seem to work. I set the IP of my laptop to 192.0.0.128/255.255.255.0 and ran the tftpserv application, but the camera doesn't seem to connect to it. I have the camera connected to a POE injector that is then connected directly to the laptop. TFTP Server never shows anything connecting to it though.

 

[Edgars]

I bought it from local e-shop And i have 12V DC power supply. I dont know what firmware because I cant connect it. Anyway as i said evrything worked before changing settings. Its not that i need those settings that i changed, i just wanted to explore the interface and camera options. It would be great just to reset it back. I dont know how to reset it or downgrade firmware.

 

[fenderman]

I bought it from local e-shop And i have 12V DC power supply. I dont know what firmware because I cant connect it. Anyway as i said evrything worked before changing settings. Its not that i need those settings that i changed, i just wanted to explore the interface and camera options. It would be great just to reset it back. I dont know how to reset it or downgrade firmware.

To reset hikvision cameras...unplug the power..hold the reset button and while holding apply power....keep holding for 30 seconds...

 

[Edgars]

Does this work with both DC and PoE power supply? I already tried this with WPS/RST button and plugging in DC but nothing changed.

 

[fenderman]

Does this work with both DC and PoE power supply? I already tried this with WPS/RST button and plugging in DC but nothing changed.

yes..make sure you hold it down long enough..

 

[IPCamNoob]

Does this work with both DC and PoE power supply? I already tried this with WPS/RST button and plugging in DC but nothing changed.

I tried this on mine with PoE but it did not work. The camera continues to boot loop. I'm waiting on a DC power adapter to come from Amazon so I can try it that way. Just curious, does yours have a manufacture date on the sticker on the back of the camera? Mine says January 9 2015. Just wondering if perhaps there was a bad batch of these or something...

 

[fenderman]

I tried this on mine with PoE but it did not work. The camera continues to boot loop. I'm waiting on a DC power adapter to come from Amazon so I can try it that way. Just curious, does yours have a manufacture date on the sticker on the back of the camera? Mine says January 9 2015. Just wondering if perhaps there was a bad batch of these or something...

If you are running 5.2.8 you need to downgrade to 5.2.5 there is a thread about this issue..

 

[Q™]

IPCamNoob: Who is the vendor who sold you this camera?

 

[IPCamNoob]

Mine is a 5.2.8 camera that came with 5.2.0 firmware, per my reply yesterday. I bought mine from Amazon seller ZONEWAY.

 

[fenderman]

Mine is a 5.2.8 camera that came with 5.2.0 firmware, per my reply yesterday. I bought mine from Amazon seller ZONEWAY.

Dont waste your time with it..just return it..amazon will credit you..these Chinese sellers need to learn to test the cameras...

 

[IPCamNoob]

Ah, alright. Where's the best place to buy them?

 

[fenderman]

Ah, alright. Where's the best place to buy them?

CCTV china has been a reliable seller on aliexpress....
You can also get it from nellys security but it will cost more as they are a US seller, provide warranty and support.

 

[IPCamNoob]

Alright, thanks. I just submitted a return request to Amazon.