Help me please! Chinese NVR Hikvision DS-7832N-K2 Mobile Viewing Concern

jtcambel

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Hi All,

Good day.

What should I do to view my Chinese firmware Hikvision NVR via mobile. It does not work with Hik-Connect, IVMS-4500, Hi-look etc. Upon searching, it only does work with Chinese EZVIZ application. However, only China mobile number could register -could not register through email.

Thank you.

Regards,

jtcambel
 

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Trax95008

Getting the hang of it
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Are you enabling “platform access”? If so, does it say it’s “online”?
 

Trax95008

Getting the hang of it
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So try searching for it by serial number on the hik-connect server. If you find it then it is online. Hik-connect.com
 

jtcambel

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Hi Sir Trax95008, I tried to search my serial number but prompted me "unknown error". My NVR is locked in Chinese server address. Is there a way that i can change the Chinese server address to dev.hik-connect.com? On my web GUI, it cannot be edited. Please see attached file. Thank you.
 

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