I got a new DS-HD1 and got it set up and working the Hik-Connect app, and was able to add it to my NVR. However, I can not get motion detection working through the NVR. Motion detection does work on the NVR with all of my other cameras, but not the DS-HD1. I've double-checked the motion settings confirming they're correct, but no events are registered so there are no recordings for the DS-HD1 on my NVR. I will note that continuous recording does work for the DS-HD1 on the NVR. I'll also mention that motion detection does work through the hik-connect app, so I am still notified when there is motion at the door, but it's not recorded to my NVR.
Has anyone run across this before or have any ideas on what I can try? Thanks in advance.



Has anyone run across this before or have any ideas on what I can try? Thanks in advance.


