Doorbell Cam DHI-VTO2202F-P-S2 --- sending Tamper Alarm alerts once/week at exact time

JesseSR

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I have a Dahua doorbell camera (model #DHI-VTO2202F-P-S2) that every Tuesday morning (at the exact same time) is giving me a Tamper Alarm DMSS message even though the Emergency Maintenance checkbox is -not- enabled (see screenshot). How do I stop this once a week Tamper Alarm from getting sent? Not even sure what it’s for…. ?

1637707373834.png
 

JesseSR

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Trying one bump to see if anyone has an idea on this one... ?
 

edem2302

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just for information, i have the same things on the VTO2211G-WP all tuesday :banghead:
and i already uncheck this option too...
 

Raphux

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just for information, i have the same things on the VTO2211G-WP all tuesday :banghead:
and i already uncheck this option too...
Same here, VTO2202F-P-S2. Every week, on tuesday, 2am, my device detects a tamper (that what is shown in the log), but of course, it's the date/time of the maintenance. Any contact @Dahua that could help ?
 

andonl

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It seems that temper evident switch at the back on your VTO is not in the closed position. It is like push button. It has to be pushed all the time. So when VTO restarts it detects the temper event.
Happy Holidays!
 
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Raphux

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@andonl , you were right for me : my VTO was in its case, but the screws were (on purpose), not thithly screwed. This VTO's switch and case are very precise together, and less than a millimeter will make the button position changed.


Thank you for this !
 

Sunn

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I have a Dahua doorbell camera (model #DHI-VTO2202F-P-S2) that every Tuesday morning (at the exact same time) is giving me a Tamper Alarm DMSS message even though the Emergency Maintenance checkbox is -not- enabled (see screenshot). How do I stop this once a week Tamper Alarm from getting sent? Not even sure what it’s for…. ?

View attachment 109519
I have a Dahua doorbell camera (model #DHI-VTO2202F-P-S2) that every Tuesday morning (at the exact same time) is giving me a Tamper Alarm DMSS message even though the Emergency Maintenance checkbox is -not- enabled (see screenshot). How do I stop this once a week Tamper Alarm from getting sent? Not even sure what it’s for…. ?

View attachment 109519
I know how to get rid of temper alarm
 

coo000

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Hi, can you please help me. I am facing the same problem. Every Tue at 02:00 the tamper alarm is activated. The VTO is in Dahua case and well screwed.
 
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Hi, can you please help me. I am facing the same problem. Every Tue at 02:00 the tamper alarm is activated. The VTO is in Dahua case and well screwed.
I have the same issue "sometimes" at 2:00am (2 or 3x's a month?). I only get an alert on my smartphone though. Unknown as to why and not that big of a deal to me to spend too much time figuring it out.
I do have 'alarm' buttoned turned off on the 'Local Settings' / 'Video & Audio' so it doesn't buzz the inside.
 

p2baron

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It's an oldie but I see no-one answered this..
This is probably because the device does " maintenance" (resets itself every) Tuesday at 0200. This used to scare the crap out of me because it would also make the loud chiping sound in the middle of the night.

Dahua Maintenance mode.jpg
 
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Solution is here :
 
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