first i installed the camera completely and had it working perfectly except that the mechanical doorbell would not ring. So i disconnected the wires thereby powering the camera down. Reconnected the wires and went thru the entire process again and i had everything working great with the "amcrest smart home" app including the mechanical doorbell chime. So i decided i would set up the IP CAM VIEWER app on the roku tv.... I could not figure out what the login/password was. I knew the password. but no matter what i tried it would not connect. Then i went back to the phone to see if the "Login/username" was in the app somewhere....it is at this point the live view cease to function. If you go outside and ring the doorbell ....the mechanical door bell rings and the app shows a notification that somebody is there ringing the doorbell but there is no video.... you can talk and listen but no video. I have it setup to share so all phones in the house get notified when the door bell rings or whatever and the other phone does not have video either. try to call tech support but apparently they are only around during office hours. if anybody has any ideas other than chucking it out into the street and running over it....let me know.
