Dahua VTO2211G-WP Connectivity Issue outside LAN

f1ght4fun

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Hi,

I have the following issue,

My VTO2211 is working flawlessly when my phone with iDMSS is connected to the same LAN network. I receive push notifications, calls, can see video/audio.
However whenever i leave the house, network is dropped and phone goes 5g - i cannot ping doorbell from DMSS or see to audio/video feed.

Can anyone suggest something that might help me with my issue, please !?

Below is my network setup. I am completely lost.
Sip is also enabled and configured against same static IP 192.168.2.108
P2P is enabled and is in ONLINE status.

Any help or advise would be appreciated,
Peter
 

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MC1987

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iDMSS is old. Use DMSS. Could be the mode you are using in network also. Give both NIC's individual IPs.
 

f1ght4fun

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iDMSS is old. Use DMSS. Could be the mode you are using in network also. Give both NIC's individual IPs.
Apologies for confusion, i do use latest DMSS, just wanted to point out that i use iphone app.

as for the ip addresses, my vto has a static ip within subnet. It does not change and within network device is accessible w/o any issues.

not working only when phone is on another wan.

what did you mean by giving different ip to TWO nic ?? What are these two places?
 

kobebeef

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The local network IP and the external network access IP are different.
You have to configure Port conversion through the router or use UPnP
 

f1ght4fun

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Thanks for help.

In the end all configuration was correct on my side.

the ISP blocked the ports to access VTO from outside via p2p.

Issue resolved.

Thanks for all your help
 
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