Dahua SD42212T-HN

Andyhldn

n3wb
Joined
Jul 24, 2019
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Location
Auburn, ME
Hey Andy,

I do believe this model is EOL, but wondered how to get service on it, if at all.

Actually have two of these. The older, by about 1-2 years is working great. The slightly newer camera just recently went out.

Neither BI, Smart PSS or Config Tool can find it.

I opened it up looking for the reset button (but could not find it), and found the fan to be running, which I am not sure if it always does this or not.
The camera itself will act normally when power is first applied--move about and all. But is still not discoverable.

If not repairable, what model can I replace this with? It definitely needs to be PTZ, able to withstand Maine, USA winters -22º F (-30 C), and would really prefer
an IK10 protective dome to keep out snow, ice, etc.

Any suggestions and/or help would be great. Is the Amazon store the only way to order from you?

Regards, Andy
 
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