Camera logging out/in issue

[m900mwk]

My EmpireTech IPC-Color4K-T 4K camera is repeatedly logging out, then back in to the NVR in a random but regular time period. I'll post the log screen capture, I'm using a EmpireTech NVR8CH-8P-2AI NVR 5-E1...latest firmware installed on both.

Not sure why this is happening after no issues since installation.

Marty

 

[wittaj]

At first I was wondering if it was syncing time, but that would be regular basis.

Is auto update on and it is seeking an update status?

Do the logins correspond to movement - if so maybe that is some weird log event for a motion trigger?

Or you have been hacked?

 

[bigredfish]

Are there other cameras on that NVR? Are you using the NVR PoE ports?

 

[m900mwk]

I'll.check if auto update is on either set on the nvr or camera or both. I'll also check the time sync...maybe something is broken when syncing the correct time between the nvr and the camera???

I'm using two cameras on this nvr. All ports are poe.

I've NOT checked "enhanced" for the cam poe setting. The other cam is fine, its also EmpireTech but not a 180 wide angle version.

Thank you for all the help so far.

Marty

 

[m900mwk]

No changes so far, still logging out/ in at 127.0.0.1.

EmpireTech Andy, please chime in anytime as this has become a serious issue now.

Thanks