Camera does not record on BI when direct to disc is selected and has no sound

[grumpywilson]

I've been messing with this camera off and on for a while now when time permits. It's a IPCT-HDBW4432F-IS. I have reset it with the reset button a couple of times and sometimes has intermittent recording while direct to disc is selected. I have also deleted and reinstalled the camera multiple times. I just don't know where to look to fix these issues. Can someone help with problem solving?

 

[fenderman]

I've been messing with this camera off and on for a while now when time permits. It's a IPCT-HDBW4432F-IS. I have reset it with the reset button a couple of times and sometimes has intermittent recording while direct to disc is selected. I have also deleted and reinstalled the camera multiple times. I just don't know where to look to fix these issues. Can someone help with problem solving?

post screenshots of the video settings from the cameras web interface as well as your blue iris settings from the camera settings video tab, video>configuration tab, audio tab.

 

[fenderman]

If the camera has never recorded audio, make sure you have "video & audio" selected in video type on the cameras video page

 

[grumpywilson]

This is where I'm at right now. Hope this helps.

 

[fenderman]

View attachment 60746View attachment 60747
This is where I'm at right now. Hope this helps.

Disable h264+ You should be using h264 or 265 but no plus (note 265 hardware acceleration requires sixth gen intel or higher).
Set the iframe interval to match the fps. For audio you need to post the audio settings.

 

[grumpywilson]

Here is the audio settings. Iframe interval won't highlight to change it either. Changed to h264 not plus

 

[grumpywilson]

Ok, direct to disc recording looks like it's working. Still chasing the sound issue now

 

[fenderman]

View attachment 60751View attachment 60752
Here is the audio settings. Iframe interval won't highlight to change it either. Changed to h264 not plus

You first need to uncheck + then you will be able to change the iframe interval.

 

[grumpywilson]

Haha oops! Now I have iframe adjustment.

 

[grumpywilson]

Am I correct in thinking that the audio format in the camera and BI have to be the same to work? So far I'm not hearing improvement. Should I reboot the computer after every audio format change?

 

[bp2008]

No need to reboot the computer. Just restart the camera instance in Blue Iris.

Have the camera encode AAC at 44 or 48 kHz if that is available.

If you still get no sound, perhaps the selected input is wrong in the cam's web interface. Is there a built-in mic option in the dropdown for that?

 

[bp2008]

In my experience you don't need to change anything about the audio configuration from default in Blue Iris.

 

[grumpywilson]

Here two different interface pages of what is available.

 

[grumpywilson]

And the mic is built in