Blue Iris iOS app screen problem - maybe bug

Petar Kirov

Petar Kirov

n3wb
May 9, 2019
6
0
Bulgaria
Hello,
By mistake I have changed the setting of my Blue Iris iOS app in section Allerts, and now I cannot recover it. Now it is non Image only and I cannot return to Details(the top hidden line)...
Can somebody advice me or I should reinstall app with new settings?


I am using iPhone 6S with the last updates 15.5 and updated application.aa.png
 
My first goto when troubleshooting app issues is to cycle the power of the device.

Have you considered uninstalling the app, and re-installing?
 
I suspect the developer used a taller iphone for app development and does not realize that menu is now too tall. They need to implement a scrolling mechanism or split that into two menus. Contact BI support? Assuming that menu is not in fact scrollable.
 
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bp2008 said:
I suspect the developer used a taller iphone for app development and does not realize that menu is now too tall. They need to implement a scrolling mechanism or split that into two menus. Contact BI support? Assuming that menu is not in fact scrollable.
Click to expand...
You are correct @bp2008 - menu is not scrollable.
Reinstaled the app and now I do not touch this feature...
I've contacted to support but no answer from them for a week. Maybe they are on leave. :)
 
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