Blue iris alerts delayed by 4-10 mins

[dohat leku]

folks

I can't figure this one out. It used to work well but no longer does. All my alerts to my android phone are delayed by 4-10 mins. I've turned off 3d Alerts but no difference and it's the same with all cameras. Does anybody using Android here can test out?

Thx

 

[Joe Wahlbash]

I have the same problem. It just started a few days ago. SMS alerts to our phones are 15-20 minutes late. This was never a problem before, ever. I rolled back BI to an earlier update, no change. Im starting to think this may be an issue on the phone carrier's end, ATT in my case.

 

[fenderman]

I have the same problem. It just started a few days ago. SMS alerts to our phones are 15-20 minutes late. This was never a problem before, ever. I rolled back BI to an earlier update, no change. Im starting to think this may be an issue on the phone carrier's end, ATT in my case.

Its not the same problem. The OP seems to indicate his issue is with push notifications to the app. Your sms issue is not a blue iris issue. Blue iris does not send texts to your phone. It sends an email and your email provider sends the message. This is likely an issue with your email provider. Some dont like it when you are sending a bunch of messages to the same recipient.

 

[Joe Wahlbash]

Well I am having OP problem as well. I tried playing around with push notifications to help troubleshoot the issue. Some are instant. Others take 15 minutes or more. Push doesnt provide an image thumbnail either although it is set to do so. I agree with you that sms is most likely an att issue. However, it has never been a problem for me since BI4.

 

[fenderman]

Well I am having OP problem as well. I tried playing around with push notifications to help troubleshoot the issue. Some are instant. Others take 15 minutes or more. Push doesnt provide an image thumbnail either although it is set to do so. I agree with you that sms is most likely an att issue. However, it has never been a problem for me since BI4.

The fact that your email provider never caused a problem is irrelevant. You can check your email and see when the email was actually sent.

 

[Joe Wahlbash]

The fact that your email provider never caused a problem is irrelevant. You can check your email and see when the email was actually sent.

I made another email account using gmail to test. I normally use comcast/xfinity. The delayed sms remains.
It hadnt previously occured to me check the online email account via comcast.net. It might show sent emails there. Good advice.