BI Tools cannot be installed. But this is the first installation

bp2008

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Probably something else is running and using files that the BI Tools installer is trying to install/update. If rebooting doesn't fix it, then try closing all other applications, like the error message said. It could even be a background service that doesn't appear in the system tray.
 
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Did you resolve this? I'm having the same issue. Have tried ending all the tasks I can in the task manager and running it as administrator
 
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