Hi, I ordered items from ali, after 2 months they are not arrived. I saw also in the tracking, the shipment still hasn't arrived to my country...
I opened a dispute to get a full refund (as ali policy after 60 days not received), the seller instead extended other 30gg and asks me to cancel the dispute.
If I cancel the dispute to wait more days, if the items don't arrive, can I reopen another dispute before the end of extended time, to get my money back?
I opened a dispute to get a full refund (as ali policy after 60 days not received), the seller instead extended other 30gg and asks me to cancel the dispute.
If I cancel the dispute to wait more days, if the items don't arrive, can I reopen another dispute before the end of extended time, to get my money back?