Alerts

beepsilver

beepsilver

Getting comfortable
Mar 9, 2014
863
985
Nebraska
Unable to play back alerts with the latest version of the android app (both on and off the network)--anyone else having this problem? If not, suggestions? I can see the alerts, tap them, but they simply don't play back. I'm using the latest desktop version.
 
Thanks Fenderman. Tried that as well as clearing cache/dalvik...still a nogo. This is all I get for every camera:

Screenshot_20171203-120129.png
 
fenderman said:
Did you make any changes? Permissions? Are you recording to bvr?
Click to expand...
I haven't made any intentional changes; yes recording to bvr (presume you mean desktop settings). Anything else before I uninstall/reinstall?
 
Before I uninstalled/reinstalled I noticed that I can't even view live cameras in the app. After reinstalling I still have the same problem. Don't have a clue as to what caused it. I remember viewing an alert clip a week ago...the only thing that's changed is I upgraded the desktop version when Ken pushed and update. That's my next step...find a previous version (don't have one) and downgrade.
 
Installing a previous version (4.6.3.0) resolved everything. Can't figure that out. Guess I'll try the latest update and see what happens.

UPDATE: Latest version still causes same problem in app...can't view cameras or alerts.
 
Last edited:
Update: was able to see cameras/alerts in android app with desktop ver. 4.6.5.0 installed by disabling stunnel. Had previously been using stunnel, so something has changed in the desktop update. I'll look over stunnel certs...
 
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