white balance

Hey guys, For months, I've been wrestling with one of my 5224 cams, which for one reason or another, cannot auto-adjust the color balance. Here's a picture taken around 10am (cropped): And here's the same scene, taken from another camera of the same model pointed at the same area, at the...

under white balance, what is the "regional custom" mode setting? couldn't find any info on this setting.