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As most, if not all, of you know that Carl of http://www.networkcameracritic.com passed away suddenly in March and he is missed tremendously by me and many others. God Bless Carl and your family! I miss his knowledge, his enthusiasm, his great reviews and his love of helping others. But with him...

I managed to get the trim ring off :) and am now searchingfor how to physically adjust the pan tilt etc. Nothing in the book that came with the camera, and nothing I can find on the USA or Worldwide Hikvison sites It seems very stiff and I don't want to force it