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Any help appreciated.....YoLuke P20-20X-5Mp.......V19.1.64.16.65-20210304--C6F0SoZ3N0PcL2....Just bought from Mercari seller, looks brand new, sold as new, but on first try during the evening darkness, when the AUTO IR came on, lost all PAN & TILT control!! When my outdoor lights came on, the...

The worst camera I have ever bought, because the Presets don't stay at their preset settings! Jennov support does not answer anything.....Took me 6 mo b4 I installed it, to find this out... (The camera came in an Identical type box as my HoSafe 1080P, 5X, which I replaced with the 30X) which...