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Can someone please tell me why this is doing this. I tap the icon to run it off and it just immediately changes right back. I can shut off alerts, but then the system won't record alerts, so that's not an option. It's doing it on my wifes phone as well. I have gotten no love from BI tech...

Forgive me if the answer is simple. But is there a way on mobile to export clips to your phones gallery. I see an "export" option on clips, but it seems to do nothing but put a little symbol on the clip, but nothing happens (picture attached). I know that you can watch the clip and tap the...

Hey all! I hope I can ask this so it makes sense, I cannot seem to Google the correct question to find my answer. With Blue Iris, I used to be able (at least I think I remember) to go through my "alerts" WITHOUT having it send a push notification to my phone, now it seems that if I go into the...

Blue Iris question: My wife and I have our own user IDs, but she wants alerts on certain cameras, I want them on others. Anyone know why when I enable/disable alerts in my user ID, it also enables/disables it in hers?

Can I please have a moderator contact me? I have serious problems with watchdog and I can't find anybody to contact

For the last several weeks I've been getting a lot, I mean A LOT, of false positives that my server(s) are not responding. I watch about 10 servers or so through the Watchdog service and I get a half dozen notifications, then subsequent emails, that they aren't responding, then I check them and...

I have a Blue Iris server at one location (location A), and want to set up 2 cameras off-site (location B) to connect to the server at location A. What value should I be using in the camera IP field in BI when adding the cameras? I know I should use the public IP plus port number, but I'm...

I know it has to be something with the latest software update, but I no longer have an "Alerts" tab on the Web UI, only "Live", and "Clips". I have a couple dozen servers, all with the same problem so I know it's not a local problem. I know I can roll it back, but that's a huge pain with so many...

I signed up for BI Cloud yesterday morning and still do not have anything backed up. I installed the .reg file and confirmed in my BI settings the FTP is set up correctly and tested. I then went to "Clips and Archiving" and set "New" to "Queue for backup" and then with the "configure" button...

Whenever I try to record a clip using the manual record button it crashes the app and saves nothing. Happens on every Android device I've tried. I've tried the long press then export method but it just sits there and does absolutely nothing. Anybody have any ideas on a fix? I've emailed support...