Search results

@tate16t remove app and reinstall. It appears they have released a new version 45 mins ago.

I noted there was a version update yesterday.

Same for me.App isn’t loading.

Turns out my issue is that one of receivers from the NVR to HDMI has failed so I’m having both replaced with 4K ones.

Thanks. Managed to get into web interface. Gone into menu output where this was set to Auto. Only other option is VGA/HDMI. Switched to this, saved, NVR auto reboots due to change and still no mouse on HDMI. Have also tried another mouse and nothing. Still no cursor.

Did you ever resolve this? I’ve got the same issue and can I he’ll source a solution.

Yes the optical led is on. How do I access the NBR’s webGUI?

Yes. Already tried that. Also tried another mouse.

Anybody got any idea how I get the cursor back on the mouse. Can’t get off this page at all or access any other menu on screen. Tried another mouse, tried a reboot of NVR etc.... and nothing. Got the Hikvision connect app running on my iPad and I’ve also got the IVMS-4200 application running...