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So I want to record all the traffic in Zone A, but only get alerts on objects in Zone B. I've setup the 2 zones and tried setting the alerts for only Zone B, but I end up getting nothing. It does appear the Zone A recordings are happening. Any tips on getting to my goal of recording these 2...

I've been running BI5 for a few days now and one issue I'm having is the alert images are coming through emails as different sizes. The same camera alerts will be different sizes from one email to the next. Any ideas?

I have 4 Device Type IPC-HDW5231R-ZE System Version V2.800.0000010.0.R, Build Date: 2019-08-07 Having 2 main issues. First on the playback screen using the latest version of Firefox there is no markers for the timeline. IE the timeline markers are present. 2nd the DST and NPT setting will...

The drive which I stored my BI clips to failed. I've replaced the drive and almost all is good. BUT, the UI still shows all these old clips that no longer exist from the failed HD. If I click on them I get an unable to connect message. How can I remove all of these phantom clips? Thanks!

I have several of the DS-2CD2132F-IS cameras (from China with English language) with mixed firmware. Half are 5.2.3 and the other are 5.2.5. Not a big deal normally, but there are several screens that are different between the 2. I've looked at the stickies and I can't find anything about...

I bought a DS-2CD2135F-IS on eBay being sold as the 2132 replacement. Unfortunately, it appears to be a PAL camera. Has no option for 60hz so it maxes out at 25 fps. I've got several DS-2CD2132F-IS and really need a 6mm equivalent. Any suggestions? Is there a firmware for the 2135 to get it...